Se tiver alguma questão, pode contactar-nos a qualquer momento. Responderemos assim que possível, no prazo de 24 horas nos dias úteis.
Informações de envio
Prazo de envio: As encomendas são normalmente enviadas no prazo de 1 a 2 dias úteis.
Custos de envio: Oferecemos envio normal gratuito em encomendas superiores a 36 €. Para encomendas de valor inferior, os custos de envio são calculados no checkout.
Quando receberei a minha encomenda? O envio internacional demora normalmente entre 5 e 8 dias, consoante a sua localização. Pode clicar aqui para consultar a nossa política de envio.
Quanto tempo tenho para devolver o artigo? Dispõe de um prazo alargado de 30 dias, a contar do dia em que recebe a encomenda, com devolução gratuita.
Pagamento seguro e protegido
Os seus pagamentos estão protegidos pelo sistema de checkout seguro da Shopify. Desfrute de uma experiência de compra tranquila connosco.
Conheça a doce bebé Ruby
Macia e serena, tal como um bebé adormecido. Com traços delicados, detalhes realistas e uma expressão tranquila, Ruby transmite aconchego e serenidade.
Vestida com um conjunto branco macio, um capuz felpudo de urso e o seu pequeno ursinho, tem um encanto meigo e adorável, perfeito para abraços e momentos tranquilos.
O seu corpo macio torna-a fácil de segurar e faz dela um presente perfeito para encantar a criança.
🔊 Sons realistas de bebé
As nossas bonecas com som possuem um sensor de gravidade integrado que lhes permite responder aos seus movimentos com adoráveis sons de bebé, criando uma interação divertida e realista.
Levante a boneca e ela responde com risos alegres
Segure a boneca de cabeça para baixo e ela produz sons de surpresa
Abrace a boneca e ela emite suaves balbucios de bebé
Deite a boneca e ela adormece lentamente ao som de uma respiração tranquila
Estas reações realistas tornam a brincadeira mais interativa e agradável, criando uma experiência ternurenta semelhante a cuidar de um bebé real.
💬 Fala e sons interativos
Esta versão combina sons interativos de bebé com funcionalidades de fala integradas. A boneca responde com vozes, sons e frases predefinidos para tornar a brincadeira mais envolvente.
Dá respostas predefinidas a perguntas simples
Expressa diferentes emoções através da voz e do som
Canta canções infantis conhecidas
Conta pequenas histórias predefinidas
Inclui sons de bebé ativados pelo movimento
Esta versão é uma excelente opção para crianças que gostam de brincadeiras mais interativas. A combinação de conversas e sons de bebé torna cada momento mais vivo, envolvente e divertido.
Tamanho e detalhes
Fase etária da boneca: bebé
Tamanho: 50 cm
Peso: 1,1 kg
Material: vinil GentleTouch™
Corpo de tecido: tronco com enchimento de algodão PP macio de alta qualidade (a cabeça, os braços e as pernas são de vinil)
Olhos: fechados
Cabelo: preto (pintado à mão)
Acabamento da pele: pintura manual em várias camadas
Mobilidade: cabeça e membros ajustáveis
Acessórios incluídos
Macacão branco
Gorro
Chupeta magnética
Urso de peluche
Pulseira de bebé
Biberão
Meias
Cachecol
Cuecas
Fralda
Chocalho para bebé
Certidão de nascimento
Envio e entrega
Enviamos a sua encomenda no prazo de 1 a 2 dias. Prazo de entrega estimado: 5 a 8 dias úteis.
✔ Processamento rápido ✔ Envio com seguimento disponível ✔ Sem taxas adicionais na entrega
Depois de a encomenda ser enviada, receberá uma ligação de seguimento por e-mail.
Se comprar vários artigos, a encomenda poderá ser enviada em embalagens separadas para garantir uma entrega mais rápida.
Testadas e com segurança certificada para crianças
A segurança está em primeiro lugar. As nossas bonecas cumprem as normas internacionais mais exigentes, incluindo CE, ASTM, CPC, CPSIA, EN71, 10P e UKCA, e não contêm substâncias químicas nocivas como BPA e ftalatos. Cada boneca é rigorosamente testada e certificada como segura para crianças a partir dos 3 anos.
Estas pequenas ternuras são presentes encantadores para crianças
Feitas com amor
Cada ChimiDoll é criada com grande atenção aos detalhes. Traços faciais naturais, pormenores delicados e um design cuidado combinam-se para criar um aspeto mais realista e harmonioso.
Esperamos que estas bonecas levem alegria a si ou a alguém de quem gosta e façam parte de muitos momentos felizes e acolhedores para as crianças.
A boneca que vou receber será igual às fotografias do site?
Sim, a boneca será igual. Todas as nossas fotografias são tiradas com uma câmara real. Não utilizamos imagens geradas por IA que apenas parecem bebés. Como pode ver, a maioria das fotografias das nossas bonecas é tirada no mesmo cenário. No entanto, por serem fotografias reais, podem existir ligeiras diferenças de iluminação e, por isso, a boneca poderá apresentar variações mínimas de cor. Agradecemos sinceramente a sua compreensão.
Antes da compra, recomendamos que leia atentamente o guia de compra, pois muitos clientes têm preferências específicas. Explicamos em detalhe as diferenças entre corpos de vinil e corpos de tecido. A maioria das fotografias apresentadas no site mostra bonecas com corpo de tecido; escolha de acordo com as suas necessidades para tomar a decisão certa.
Como escolho entre um corpo de vinil e um corpo de tecido?
Corpo de tecido: Uma boneca com corpo de tecido tem a cabeça, os braços e as pernas em vinil, enquanto o tronco é feito de tecido. Estas bonecas podem ser posicionadas de forma mais natural, pois o corpo move-se livremente e dobra-se em diferentes ângulos. Ao colo, são mais macias e lembram um bebé abraçado. São adequadas para abraçar, para futuras mães praticarem como segurar um bebé e para crianças que gostam de cuidar de uma boneca com aspeto de bebé.
Corpo de vinil: Uma boneca com corpo de vinil é feita inteiramente deste material. O vinil é macio quando apertado, mas não permite que o corpo se mova livremente como um corpo de tecido. As articulações movem-se apenas em direções fixas. As bonecas com corpo de vinil costumam ser mais indicadas para crianças que brincam de forma mais enérgica, pois o vinil é mais durável e resistente ao desgaste.
Se quiser simular o banho de um bebé, o corpo de vinil também é uma opção adequada.
Como efetuo o pagamento?
Pode fazer encomendas no nosso site utilizando os principais cartões de crédito, cartões de débito ou PayPal. Atualmente, não aceitamos cheques nem ordens de pagamento. A ChimiDoll não se responsabiliza por quaisquer comissões bancárias aplicadas caso um pagamento aceite pela Visa, Mastercard, Discover ou AMEX leve o cliente a ultrapassar o limite de crédito ou os fundos disponíveis. Todas as encomendas estão sujeitas a aceitação. Clique aqui para consultar o guia completo de pagamento.
Tenho de pagar direitos aduaneiros?
A ChimiDoll já suportou os direitos aduaneiros e as taxas de desalfandegamento do seu país, por isso não terá de pagar impostos de importação adicionais.
O envio é gratuito?
Disponibilizamos duas opções de entrega. Beneficie de envio gratuito em encomendas superiores a 36 €. A entrega normal custa 6 €; se precisar de uma entrega mais rápida, escolha a opção de envio expresso por 22 €. Clique aqui para consultar a nossa política de envio completa e os prazos de entrega.
Fazem envios para todo o mundo?
Sim, fazemos envios para todo o mundo. Depois de a encomenda ser enviada, receberá um e-mail com o número de seguimento.
Quanto tempo depois do pagamento será enviada a minha encomenda?
Precisamos de 1 dia para processar as encomendas e normalmente enviamo-las no prazo de 48 horas. Se o prazo abranger o fim de semana, a sua encomenda será enviada na segunda-feira.
Quando chegará a minha encomenda?
O prazo de entrega depende do país ou da região. Os prazos variam consoante o destino. Clique aqui para consultar os diferentes prazos de entrega.
Como posso contactar-vos?
A forma mais rápida é utilizar a janela verde de chat no canto inferior direito do nosso site. Também pode clicar aqui para nos contactar pelo método que preferir: E-mail: kaijensen@chimidoll.com Telefone nos EUA: +1 (312) 687‑0423
Store owner replied:
Hi Ann, thank you so much for your feedback and for taking the time to leave a review. I also hope this doll brings your child many happy moments.
Best wishes,
ChimiDoll
Store owner replied:
Hi Sharon, thank you so much for your feedback. We’re so happy that Ruby met your expectations. Thank you again!
Best wishes,
ChimiDoll
After having bad experiences with other companies i was dubious, after contacting these via email, i took a chance and wasn't dissappointed. It is a beautiful doll and such a good quality. The clothing is of good detail and feel aswell. I would recommend this company to anyone
Store owner replied:
Thank you so much for your lovely review! 🥰 We’re so happy that you gave us a chance and that you love the doll you received. Your recognition and recommendation mean a lot to us. Thank you for trusting us.
Best wishes,
ChimiDoll
Beautiful doll added to my collection never too old for dolls
Store owner replied:
Hi Christine,
Thank you so much for your review! Hehe, I think these dolls are suitable for all ages too. I'm so happy you like the doll.
Thank you again!
Kind regards,
ChimiDoll
Bought for my daughters birthday - fantastic quality, absolutely beautiful. She will be in LOVE 🤍
Store owner replied:
Hi Amy, thank you so much for taking the time to leave your lovely feedback 🥰 I hope Ruby makes a wonderful birthday surprise for your daughter.
Please also send her our birthday wishes. Happy birthday, and wishing her lots of happiness and healthy growth.
Thank you again xx
Really lovely doll. It will be a Christmas present for my daughter and im 100% certain she will love it.
Store owner replied:
Hi Bianca, thank you so much for your feedback 🥰 We hope the doll brings your daughter a lovely surprise at Christmas, and that she’ll have lots of happy times with her new little baby. Thank you again xx
Best wishes,
ChimiDoll
Store owner replied:
Hi Karen, thank you so much for your lovely feedback. We’re so happy to hear that you love Ruby 🥰 Thank you again for choosing ChimiDoll xx
Best wishes,
ChimiDoll
Just the most adorable little thing.
Could be packaged a tad better. Package was squashed up one end. Nothing damaged.
Store owner replied:
Hi Heather,
Thank you so much for taking the time to leave us a review. We’re really happy to hear that you like Ruby. 🥰
Thank you as well for your feedback about the packaging. We’re actually already working on a new version of our box, as a few other customers have mentioned the same issue, and we expect to update the packaging soon.
If you would still like a replacement box, I’d also be very happy to send one out to you.
Thank you again for your understanding and support.
Kind regards,
ChimiDoll
Such a beautiful reborn doll , my daughter is going to love it as much as I do. Quick delivery I have ordered another one as I am so happy with it.
A huge thank you very much
Store owner replied:
Hi Charlotte,
Thank you so much for taking the time to leave such a lovely review. We really appreciate your feedback, and we hope this little baby brings your daughter lots of happy moments.
Thank you again for choosing us for another order. xx
Kind regards,
ChimiDoll
Store owner replied:
Hi Maureen,
Thank you so much for taking the time to leave a review 🥰 We’re so happy that you like Ruby, and we hope she brings your great-granddaughter a very special surprise on Christmas Day.
Thank you again!
Best wishes,
ChimiDoll
She is beautiful very life like,its a Christmas present for my granddaughter she is going to absolutely love her can't wait to see her little face. A huge big thank you to this company for being true to the pictures of these reborn dolls they are exactly as the picture shows would highly recommend and definitely purchase again 😊
Store owner replied:
Hi Pauline,
Thank you so much for your lovely feedback. I hope your granddaughter will be absolutely delighted when she sees the doll on Christmas Day.
Thank you very much for choosing us.
Best regards,
ChimiDoll
Store owner replied:
Hi Karen,
Thank you so much for your feedback. We’re so pleased you’re happy with Ruby, and we hope your grandchild loves her too. ❤️ xx
Best wishes,
ChimiDoll
Store owner replied:
Hi Hashani, thank you so much for your lovely review! 🥰 We’re so happy Ruby has become part of your family. Hope you’ll continue to enjoy this adorable little one! ❤️ xx
My daughter is going to be so happy at Christmas beautiful doll soft to touch
Store owner replied:
Hi Bunting,
we’re so happy you love Ruby. I can already imagine your daughter’s face when she opens the box at Christmas — she’s going to be so excited.
Thank you again! xx
I ordered an eight weeks ago it still hasn’t arrived. It was for my son‘s birthday and he was very upset.
Store owner replied:
Hi Elinor,
I’m truly sorry. As I mentioned before, your parcel was held by Australian customs for an inspection, which caused a very long delay. We later arranged to send you a replacement, but unfortunately the recent typhoon disrupted those plans as well.
I completely understand how important this was, especially as it was meant to be a birthday gift.
If there is still enough time, we can send the replacement out again for you. Or, if you prefer, we can arrange a full refund. Either option is completely fine.
I’m very sorry for all the trouble and inconvenience this has caused, and I really appreciate your patience and understanding.
Best regards,
ChimiDoll
When I received the doll. The head was dented as in the picture. Also the hats are far too big for the doll so I would suggest sizing down the hats to make them for a doll and not a human head.
I did like how lifelike it felt but I won't be gifting to my granddaughter now because of the dented head. I would also have to purchase more hats to suitably fit the head.
Store owner replied:
Hi Alison,
Thank you very much for your feedback, and we’re very sorry that the accessories were not checked properly before shipping.
The hats we normally include are not this large. We do have some larger hats for our bigger dolls, so it looks like the wrong accessory may have been included by mistake. We would be happy to send you the correct replacement hats.
We’re also very sorry to see that the doll’s head has been dented. This may have happened due to pressure inside the parcel during shipping. We can arrange to send you a replacement doll as well.
Thank you very much for your feedback and understanding.
Best regards,
ChimiDoll
I bought the ruby doll for my granddaughters 3rd birthday, I think she will love it, I ordered the vinyl body but was sent the soft body, but not too bothered about that as it's for a 3 year old, it's not as real life looking as I expected, but I know my 3 year old granddaughter will love it.
Store owner replied:
Hi Lynn,
We’re very sorry this happened. It looks like we sent the wrong version when your order was shipped, and we really appreciate your understanding.
We’d be happy to refund you the price difference.
Thank you very much.
Best regards,
ChimiDoll
Store owner replied:
Hi Theresa,
Thank you so much for your lovely feedback. We’re so happy to hear that you love how lifelike the doll looks. 🥰
We hope your grandchild will love her new baby and enjoy many special moments together.
Thank you again for recommending ChimiDoll. ❤️
Kind regards,
ChimiDoll
Store owner replied:
Hi Karen,
We’re sorry to hear that the doll wasn’t quite what you expected. We always want our customers to be happy with their purchase.
If there is anything specific that was different from what you expected, please feel free to let us know so we can better understand the situation and see how we can help.
Thank you for your feedback.
Best regards,
ChimiDoll
Ruby is gorgeous a little light on Weight but il add some in her back, but overall she's perfect 😍
Store owner replied:
Hi Jenni,
Thank you very much for your feedback. We’re also very happy to hear that you like the doll. Your overall feedback is very helpful to us and will help us continue improving our dolls.
Thank you again.
Best regards,
ChimiDoll
Fantastic lifelike baby. True to picture on website, lovely accessories and very well immatated. The facial features are very lifelike also lovely hands and feet. Colour complection overall of the baby is perfect.
Great price too, would definitely recommend this item
Store owner replied:
Hi Sarah,
Thank you so much for your lovely review ❤️ We’re very happy to hear that you’re pleased with the realistic details, accessories, and overall quality of the doll.
We really appreciate your recommendation and hope you enjoy many lovely moments with your new baby doll. ☺️ xxx
Best regards,
ChimiDoll
Lovely dolls for the money I'm sure my step daughter will love it . Only thing I don't like is legs are not straight so always look like its curdled up
Store owner replied:
Hi Rachel,
Thank you so much for your lovely review ❤️ We really appreciate your kind words and support.
We hope your daughter enjoys many happy moments with her new baby doll. ☺️ xx
Best regards,
ChimiDoll
My daughter wont leave her she loves her plays and thinks it looks so real
Store owner replied:
Hi Rachel,
Thank you so much for your lovely review. We really appreciate your support and hope your daughter enjoys many happy moments with her new doll.
Best regards,
ChimiDoll
Lovely little doll my 5 year old is going to love it for her birthday!
Store owner replied:
Hi Helen,
Thank you so much for your lovely review. We hope your daughter has a wonderful birthday and enjoys lots of happy moments with her new doll.
Best regards,
ChimiDoll
Hat is huge would fit my 3 year old daughter, eyelashes don't look natural and just think it's definitely not worth the money it's cheap and chat
Store owner replied:
😥 I’m sorry, lovely. Could you please send me a photo so I can take a look?
We do have some larger hats, but those are usually for our bigger dolls. If we sent you the wrong size by mistake, I can send you the correct size.
I’m very sorry about this, and thank you very much for your feedback.
Best regards,
ChimiDoll
My daughter has wanted a reborn doll for ling but they are costly, I found this and she loves it! Excellent quality, very realistic! Feels just like holding a new born.
Store owner replied:
Hi Emma,
Thank you so much for your lovely review. We really appreciate your support and are so happy that your daughter is enjoying her new doll.
xxx
Best regards,
ChimiDoll
Store owner replied:
Hi Nicola,
Thank you so much for your lovely review. We really appreciate your support and are so happy that you’re pleased with your new doll.xx
Best regards,
ChimiDoll
Very pretty and looks very realistic. Although the body is made of cloth, it’s still very nice overall.
Store owner replied:
Hi Claire,
Thank you very much for your lovely review. We really appreciate your support and are so happy your granddaughter loves her doll.xxx
Best regards,
ChimiDoll
Apart from looking a little realistic, it doesn’t really do anything else.
Store owner replied:
Hi Karen,
Thank you for your feedback. We really appreciate you taking the time to share your thoughts with us.
Best regards,
ChimiDoll
Store owner replied:
Hi Amanda,
Thank you very much for your lovely review. We’re so happy your daughter loves her doll. xxx
Best regards,
ChimiDoll
It doesnt loom like the photo its a cheep version of this. No contact have left so many emails asking for a return code and nothing. But when i emailed to ask how long is postage they replied straight away. But 6 emails have been sent asking for return details and completely ignored. Very cheep looking doll.
Store owner replied:
😭 Hi lovely,
I’m very sorry about this, and I’m also sorry that you haven’t received a response to your previous emails.
I’ll check your order details and follow this up with our after-sales team so we can help you with your return as soon as possible.
Thank you very much for your patience and understanding.
Best regards,
ChimiDoll
I got this beautiful doll ruby for my mum for her birthday, ruby is absolutely beautiful well worth purchasing, my mum loves her , she is just like a real baby , her clothing is such beautiful quality too .
Would definitely recommend 🥰.
I bought my mum ruby for a birthday present, my mum absolutely loves her new baby doll , this doll is such amazing quality she’s so pretty just like a new baby 🩷her outfits are so beautiful and lovely quality, I would definitely recommend one of these dolls , I will be purchasing another in the future, thank you so much chimidolls xxxx
Store owner replied:
Hi Jackie,
Thank you so much for your lovely review. This will certainly be a very special and memorable gift 🎁
Thank you again.
Best regards,
ChimiDoll
My grand daughter will love it beautiful doll just like my granddaughter
Store owner replied:
HI,Sherrie
Thank you so much for your lovely review. We hope your granddaughter loves her new doll and enjoys many happy moments with her.
Kind regards,
ChimiDoll
Omg this is so gorgeous, its exactly like picture and more, worth every penny, its a gift for my granddaughter and i know she'll love it, would highly recommend buying 1
Store owner replied:
Hi Jacqueline,
Thank you so much for your lovely review! We’re really happy to hear that the doll was even better than you expected. We hope your granddaughter will love this special gift.
Thank you again for your recommendation.
Best regards,
ChimiDoll
This doll is very life like. Lovely to hold like a real baby. I’ve bought it for my grandchild she’s gonna love it and I’ll be ordering another for my other granddaughter. Beautiful outfit . Such a perfect doll. I love it for myself and I’m 64. Think old people with dementia would love this baby doll. I was a warden for the council and had a few elderly ladies that had dolls and they were comforted with them believing they were there babies. Something for them to look after. Does no harm if the elderly loves them.
Store owner replied:
Hi Andrea,
Thank you so much for your lovely review. I’m really happy to hear that you and your child love the doll.
Yes, these dolls can be helpful for elderly people and people with dementia too. They can bring comfort and companionship, so thank you for recognising that.
Thank you again for your kind review. It really means a lot to us.
Best regards,
Chimidoll
It's just not what we thought it would be and my daughter was disappointed, it's not that it was a bad product it's just not what she thought so personal preference. I sent an email for a return and the staff was incredible, they offered me a refund and we negotiated on what I was happy with which was not a battle at all and received it within 48hours. Overall very impressed.
Store owner replied:
Hi Tom,
Thank you for your feedback, and we’re truly sorry to hear that the doll was not quite what you expected.
We always want our customers to feel happy with their order, so we really appreciate you letting us know. We’re glad we were able to help and provide a resolution for you.
Thank you again for your patience and understanding.
Best regards,
ChimiDoll
A escolha de uma seleção resulta numa atualização completa da página.