newborn dolls
Reborn Baby Doll Clothes
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black reborn dolls
Interactive Baby Doll
shipping policy
Shipping & Delivery
Delivery Time = Processing Time + Shipping Time
Processing Time:
We will process and ship your order within 24 hours after receiving it. Once your order has been dispatched, you will receive a shipping confirmation email with a tracking code, allowing you to monitor your package throughout the entire delivery process. Typically, it takes about 5–8 days from dispatch to arrival at your doorstep. Please note that weekends and holidays may affect the processing time.
Multiple Items:
If you purchase multiple items, your order may be split into several packages. If you receive only one of them, please don’t worry and kindly wait for the remaining packages to arrive.
Standard Shipping and Express Shipping
Please note that these time frames are approximate, and actual delivery times may vary due to shipping and customs clearance factors.
Free shipping on orders over $90
| Country | Shipping Method | Standard Shipping | Shipping Time | Express Shipping Cost | Express Shipping Time |
|---|---|---|---|---|---|
| USA | Air Shipping | $12 | 6-10 workdays | $24 | 5-7 workdays |
| UK | Air Shipping | $12 | 5-8 workdays | $24 | 3-5 workdays |
| Canada | Air Shipping | $12 | 8-15 workdays | $24 | 8-10 workdays |
| Australia | Air Shipping | $12 | 5-8 workdays | $24 | 3-5 workdays |
| European Union | Air Shipping | $12 | 6-8 workdays | $24 | 4-7 workdays |
| Others | Air Shipping | $12 | 7-15 workdays | $24 | 6-10 workdays |
Taxes & Duties:
ChimiDoll has already covered the customs duties and clearance fees for your country/region, so you will not need to pay any additional import taxes.
Cancellation or Address Changes:
Once you have completed your order, we will send you a confirmation email, and we will immediately prepare your order. If you need to change or cancel your order, please contact us as soon as possible at kaijensen@chimidoll.com, and we will do our best to assist you.
How to Track My Order?
Once your package has been dispatched, we will send you the tracking number via email. You can enter your tracking number here, or you can contact our customer service at kaijensen@chimidoll.com, and our customer service team will reply within 24 hours!
