Ako imate pitanja, uvijek nam se možete obratiti. Odgovorit ćemo vam što je prije moguće, radnim danom u roku od 24 sata.
Informacije o dostavi
Vrijeme slanja: Narudžbe obično šaljemo u roku od 1 do 2 radna dana.
Troškovi dostave: Nudimo besplatnu standardnu dostavu za sve narudžbe veće od 35 €. Za narudžbe manje vrijednosti trošak dostave izračunat će se pri naplati.
Kada ću primiti narudžbu? Međunarodna dostava obično traje 5–8 dana, ovisno o vašoj lokaciji. Kliknite ovdje kako biste pregledali naša pravila dostave.
Koliko dugo mogu vratiti proizvod? Nudimo produljeni rok besplatnog povrata od 30 dana, počevši od dana primitka narudžbe.
Sigurno i zaštićeno plaćanje
Vaša su plaćanja zaštićena sigurnim Shopifyjevim sustavom naplate. Kupujte kod nas bez brige.
Upoznajte slatku bebu Ruby
Mekana i spokojna, baš poput usnule bebe. Nježne crte, realistični detalji i miran izraz lica daju Ruby topao i ugodan osjećaj.
Odjevena u mekanu bijelu odjeću s mekanom kapuljačom s motivom medvjedića te sa svojim malim plišanim medvjedićem u rukama, odiše nježnim i preslatkim šarmom, savršenim za maženje i mirne trenutke.
Njezino mekano tijelo lako se drži, što je čini savršenim darom koji će razveseliti vaše dijete.
🔊 Realistični zvukovi bebe
Naše lutke sa zvukom imaju ugrađen gravitacijski senzor koji im omogućuje da na vaše pokrete reagiraju preslatkim zvukovima bebe, stvarajući razigranu i realističnu interakciju.
Podignite lutku i odgovorit će veselim smijehom
Držite lutku naglavačke i ispustit će iznenađene zvukove bebe
Zagrlite lutku i tiho će gugutati poput bebe
Polegnite lutku i polako će zaspati uz nježne zvukove disanja
Ove realistične reakcije čine igru interaktivnijom i zabavnijom te stvaraju nježno iskustvo nalik brizi o pravoj bebi.
💬 Govor + interaktivni zvukovi
Ova verzija spaja interaktivne zvukove bebe s ugrađenim govornim funkcijama. Lutka reagira unaprijed snimljenim glasovima, zvukovima i frazama za zanimljiviju igru.
Daje unaprijed snimljene odgovore na jednostavna pitanja
Glasom i zvukovima izražava različite osjećaje
Pjeva poznate dječje pjesmice
Priča kratke unaprijed snimljene priče
Sadrži zvukove bebe koje pokreće pokret
Ova je verzija lijep izbor za djecu koja uživaju u interaktivnijoj igri. Spoj razgovora i zvukova bebe čini igru življom, zanimljivijom i zabavnijom.
Veličina i pojedinosti
Dobna skupina lutke: beba
Veličina: 50 cm
Težina: 1,1 kg
Materijal: vinil GentleTouch™
Platneno tijelo: trup ispunjen visokokvalitetnim mekanim PP pamukom (glava, ruke i noge izrađene su od vinila)
Oči: zatvorene
Kosa: crna (ručno oslikana)
Završna obrada kože: višeslojno ručno oslikavanje
Pokretljivost: podesiva glava i udovi
Dodaci su uključeni
Bijeli romper
Šešir
Magnetna duda varalica
Plišani medvjedić
Narukvica za bebe
Bočica
Čarape
Šal
Donje rublje
Pelena za bebe
Igračka zvečka
Rodni list
Slanje i dostava
Narudžbu šaljemo u roku od 1 do 2 dana. Procijenjeni rok dostave: 5–8 radnih dana.
✔ Brza obrada ✔ Dostupno praćenje pošiljke ✔ Bez dodatnih troškova pri dostavi
Nakon slanja narudžbe e-poštom ćete primiti poveznicu za praćenje.
Ako kupite više proizvoda, narudžba može stići u odvojenim paketima kako bi dostava bila brža.
Sigurnost je na prvome mjestu. Naše lutke ispunjavaju najviše svjetske standarde, uključujući CE, ASTM, CPC, CPSIA, EN71, 10P i UKCA, te ne sadrže štetne kemikalije poput BPA-a i ftalata. Svaka je lutka temeljito ispitana i certificirana kao sigurna za djecu od 3 godine naviše.
Svaka ChimiDoll lutka nastaje uz pomnu pažnju posvećenu detaljima. Prirodne crte lica, nježni detalji i promišljen dizajn zajedno stvaraju realističniji i skladniji izgled.
Nadamo se da će ove lutke razveseliti vas ili nekoga koga volite te postati dio brojnih toplih i sretnih trenutaka za djecu.
Česta pitanja
Više informacija pronađite na stranici Česta pitanja.
Hoće li lutka koju primim izgledati jednako kao na fotografijama na web-stranici?
Poštovani kupče, da, izgledat će potpuno jednako. Sve fotografije naših lutaka snimljene su pravim fotoaparatom. Ne koristimo slike izrađene umjetnom inteligencijom koje samo izgledaju poput beba. Kao što možete vidjeti, većina fotografija naših lutaka snimljena je u istom okruženju. Međutim, budući da su to stvarne fotografije, osvjetljenje se može malo razlikovati, pa stvarna lutka može imati vrlo male razlike u boji. Iskreno zahvaljujemo na razumijevanju.
Prije kupnje preporučujemo da pažljivo pročitate vodič za kupnju jer mnogi kupci imaju određene želje. Detaljno smo objasnili razlike između vinilnih i platnenih tijela. Većina fotografija na web-stranici prikazuje lutke s platnenim tijelom, stoga odaberite prema svojim potrebama kako biste donijeli pravu odluku o kupnji.
Kako odabrati između vinilnog i platnenog tijela?
Platneno tijelo: Lutka s platnenim tijelom ima glavu, ruke i noge od vinila, dok joj je trup izrađen od tkanine. Lutke s platnenim tijelom mogu se prirodnije namjestiti jer se tijelo slobodno pomiče i savija pod različitim kutovima. U naručju su mekše i više podsjećaju na grljenje bebe. Prikladne su za grljenje, za buduće majke koje žele vježbati držanje bebe i za djecu koja se vole brinuti o lutki koja nalikuje bebi.
Vinilno tijelo: Lutka s vinilnim tijelom u cijelosti je izrađena od vinila. Vinil je mekan kada ga stisnete, ali ta mekoća ne omogućuje tijelu da se slobodno pomiče poput platnenog tijela. Zglobovi se mogu pomicati samo u određenim smjerovima. Lutke s vinilnim tijelom obično su prikladnije za djecu koja se igraju energičnije jer je vinil izdržljiviji i otporniji na habanje.
Ako želite oponašati kupanje bebe, vinilno tijelo također je prikladan izbor.
Kako mogu platiti?
Narudžbe na našoj web-stranici možete platiti glavnim kreditnim i debitnim karticama ili PayPalom. Trenutačno ne prihvaćamo čekove ni novčane uputnice. ChimiDoll nije odgovoran za bankovne naknade nastale ako terećenje koje prihvate Visa, Mastercard, Discover ili AMEX uzrokuje prekoračenje raspoloživog kreditnog limita ili sredstava na računu. Sve narudžbe podliježu prihvaćanju. Kliknite ovdje za cjelovit vodič kroz plaćanje.
Moram li platiti carinu?
ChimiDoll je već podmirio carine i troškove carinjenja za vašu zemlju, pa ne morate plaćati dodatne uvozne poreze.
Je li dostava besplatna?
Nudimo dvije mogućnosti dostave. Iskoristite besplatnu dostavu za narudžbe veće od 35 €. Standardna dostava stoji 6 €, a ako paket trebate brže, odaberite ubrzanu dostavu za 21 €. Kliknite ovdje kako biste pogledali cjelovita pravila dostave i rokove isporuke.
Dostavljate li diljem svijeta?
Da, dostavljamo diljem svijeta. Nakon slanja narudžbe e-poštom ćete primiti broj za praćenje.
Koliko brzo nakon plaćanja šaljete narudžbu?
Za obradu narudžbe potreban nam je 1 dan, a obično je šaljemo u roku od 48 sati. Ako vikendom ne radimo, narudžbu ćemo poslati u ponedjeljak.
Kada će moja narudžba stići?
Vrijeme dostave ovisi o vašoj zemlji ili regiji. Rokovi se razlikuju među zemljama. Kliknite ovdje kako biste pregledali rokove dostave.
Kako vam se mogu obratiti?
Najbrže nam se možete obratiti putem zelenog prozora za razgovor u donjem desnom kutu web-stranice. Možete kliknuti i ovdje i odabrati željeni način kontakta: E-pošta: kaijensen@chimidoll.com Telefon u SAD-u: +1 (312) 687‑0423
Store owner replied:
Hi Ann, thank you so much for your feedback and for taking the time to leave a review. I also hope this doll brings your child many happy moments.
Best wishes,
ChimiDoll
Store owner replied:
Hi Sharon, thank you so much for your feedback. We’re so happy that Ruby met your expectations. Thank you again!
Best wishes,
ChimiDoll
After having bad experiences with other companies i was dubious, after contacting these via email, i took a chance and wasn't dissappointed. It is a beautiful doll and such a good quality. The clothing is of good detail and feel aswell. I would recommend this company to anyone
Store owner replied:
Thank you so much for your lovely review! 🥰 We’re so happy that you gave us a chance and that you love the doll you received. Your recognition and recommendation mean a lot to us. Thank you for trusting us.
Best wishes,
ChimiDoll
I felt the website leads you to believe the dolls are silicone which is what my children wanted and they are not they are hard vinyls it’s my own fault to be honest for not reading correctly, the quality for the price isn’t great to be honest, my children were really upset,
Store owner replied:
Hi Louise,
Thank you very much for your feedback. We're also very sorry that the doll didn't meet your expectations and that you were disappointed.
In the product options for this doll, we have indicated whether each version has a cloth body or a vinyl body. There is also a “Cloth vs Vinyl” comparison guide next to the product options. The product information also mentions that most of the photos and videos feature the cloth body version.
We understand that the differences between vinyl and full silicone can sometimes be confusing, and we really appreciate you sharing your shopping experience.
Best wishes,
ChimiDoll
Beautiful doll added to my collection never too old for dolls
Store owner replied:
Hi Christine,
Thank you so much for your review! Hehe, I think these dolls are suitable for all ages too. I'm so happy you like the doll.
Thank you again!
Kind regards,
ChimiDoll
Bought for my daughters birthday - fantastic quality, absolutely beautiful. She will be in LOVE 🤍
Store owner replied:
Hi Amy, thank you so much for taking the time to leave your lovely feedback 🥰 I hope Ruby makes a wonderful birthday surprise for your daughter.
Please also send her our birthday wishes. Happy birthday, and wishing her lots of happiness and healthy growth.
Thank you again xx
Really lovely doll. It will be a Christmas present for my daughter and im 100% certain she will love it.
Store owner replied:
Hi Bianca, thank you so much for your feedback 🥰 We hope the doll brings your daughter a lovely surprise at Christmas, and that she’ll have lots of happy times with her new little baby. Thank you again xx
Best wishes,
ChimiDoll
Store owner replied:
Hi Karen, thank you so much for your lovely feedback. We’re so happy to hear that you love Ruby 🥰 Thank you again for choosing ChimiDoll xx
Best wishes,
ChimiDoll
Just the most adorable little thing.
Could be packaged a tad better. Package was squashed up one end. Nothing damaged.
Store owner replied:
Hi Heather,
Thank you so much for taking the time to leave us a review. We’re really happy to hear that you like Ruby. 🥰
Thank you as well for your feedback about the packaging. We’re actually already working on a new version of our box, as a few other customers have mentioned the same issue, and we expect to update the packaging soon.
If you would still like a replacement box, I’d also be very happy to send one out to you.
Thank you again for your understanding and support.
Kind regards,
ChimiDoll
Such a beautiful reborn doll , my daughter is going to love it as much as I do. Quick delivery I have ordered another one as I am so happy with it.
A huge thank you very much
Store owner replied:
Hi Charlotte,
Thank you so much for taking the time to leave such a lovely review. We really appreciate your feedback, and we hope this little baby brings your daughter lots of happy moments.
Thank you again for choosing us for another order. xx
Kind regards,
ChimiDoll
Store owner replied:
Hi Maureen,
Thank you so much for taking the time to leave a review 🥰 We’re so happy that you like Ruby, and we hope she brings your great-granddaughter a very special surprise on Christmas Day.
Thank you again!
Best wishes,
ChimiDoll
She is beautiful very life like,its a Christmas present for my granddaughter she is going to absolutely love her can't wait to see her little face. A huge big thank you to this company for being true to the pictures of these reborn dolls they are exactly as the picture shows would highly recommend and definitely purchase again 😊
Store owner replied:
Hi Pauline,
Thank you so much for your lovely feedback. I hope your granddaughter will be absolutely delighted when she sees the doll on Christmas Day.
Thank you very much for choosing us.
Best regards,
ChimiDoll
Store owner replied:
Hi Karen,
Thank you so much for your feedback. We’re so pleased you’re happy with Ruby, and we hope your grandchild loves her too. ❤️ xx
Best wishes,
ChimiDoll
Store owner replied:
Hi Hashani, thank you so much for your lovely review! 🥰 We’re so happy Ruby has become part of your family. Hope you’ll continue to enjoy this adorable little one! ❤️ xx
My daughter is going to be so happy at Christmas beautiful doll soft to touch
Store owner replied:
Hi Bunting,
we’re so happy you love Ruby. I can already imagine your daughter’s face when she opens the box at Christmas — she’s going to be so excited.
Thank you again! xx
I ordered an eight weeks ago it still hasn’t arrived. It was for my son‘s birthday and he was very upset.
Store owner replied:
Hi Elinor,
I’m truly sorry. As I mentioned before, your parcel was held by Australian customs for an inspection, which caused a very long delay. We later arranged to send you a replacement, but unfortunately the recent typhoon disrupted those plans as well.
I completely understand how important this was, especially as it was meant to be a birthday gift.
If there is still enough time, we can send the replacement out again for you. Or, if you prefer, we can arrange a full refund. Either option is completely fine.
I’m very sorry for all the trouble and inconvenience this has caused, and I really appreciate your patience and understanding.
Best regards,
ChimiDoll
When I received the doll. The head was dented as in the picture. Also the hats are far too big for the doll so I would suggest sizing down the hats to make them for a doll and not a human head.
I did like how lifelike it felt but I won't be gifting to my granddaughter now because of the dented head. I would also have to purchase more hats to suitably fit the head.
Store owner replied:
Hi Alison,
Thank you very much for your feedback, and we’re very sorry that the accessories were not checked properly before shipping.
The hats we normally include are not this large. We do have some larger hats for our bigger dolls, so it looks like the wrong accessory may have been included by mistake. We would be happy to send you the correct replacement hats.
We’re also very sorry to see that the doll’s head has been dented. This may have happened due to pressure inside the parcel during shipping. We can arrange to send you a replacement doll as well.
Thank you very much for your feedback and understanding.
Best regards,
ChimiDoll
I bought the ruby doll for my granddaughters 3rd birthday, I think she will love it, I ordered the vinyl body but was sent the soft body, but not too bothered about that as it's for a 3 year old, it's not as real life looking as I expected, but I know my 3 year old granddaughter will love it.
Store owner replied:
Hi Lynn,
We’re very sorry this happened. It looks like we sent the wrong version when your order was shipped, and we really appreciate your understanding.
We’d be happy to refund you the price difference.
Thank you very much.
Best regards,
ChimiDoll
Store owner replied:
Hi Theresa,
Thank you so much for your lovely feedback. We’re so happy to hear that you love how lifelike the doll looks. 🥰
We hope your grandchild will love her new baby and enjoy many special moments together.
Thank you again for recommending ChimiDoll. ❤️
Kind regards,
ChimiDoll
Store owner replied:
Hi Karen,
We’re sorry to hear that the doll wasn’t quite what you expected. We always want our customers to be happy with their purchase.
If there is anything specific that was different from what you expected, please feel free to let us know so we can better understand the situation and see how we can help.
Thank you for your feedback.
Best regards,
ChimiDoll
Ruby is gorgeous a little light on Weight but il add some in her back, but overall she's perfect 😍
Store owner replied:
Hi Jenni,
Thank you very much for your feedback. We’re also very happy to hear that you like the doll. Your overall feedback is very helpful to us and will help us continue improving our dolls.
Thank you again.
Best regards,
ChimiDoll
Fantastic lifelike baby. True to picture on website, lovely accessories and very well immatated. The facial features are very lifelike also lovely hands and feet. Colour complection overall of the baby is perfect.
Great price too, would definitely recommend this item
Store owner replied:
Hi Sarah,
Thank you so much for your lovely review ❤️ We’re very happy to hear that you’re pleased with the realistic details, accessories, and overall quality of the doll.
We really appreciate your recommendation and hope you enjoy many lovely moments with your new baby doll. ☺️ xxx
Best regards,
ChimiDoll
Lovely dolls for the money I'm sure my step daughter will love it . Only thing I don't like is legs are not straight so always look like its curdled up
Store owner replied:
Hi Rachel,
Thank you so much for your lovely review ❤️ We really appreciate your kind words and support.
We hope your daughter enjoys many happy moments with her new baby doll. ☺️ xx
Best regards,
ChimiDoll
My daughter wont leave her she loves her plays and thinks it looks so real
Store owner replied:
Hi Rachel,
Thank you so much for your lovely review. We really appreciate your support and hope your daughter enjoys many happy moments with her new doll.
Best regards,
ChimiDoll
Lovely little doll my 5 year old is going to love it for her birthday!
Store owner replied:
Hi Helen,
Thank you so much for your lovely review. We hope your daughter has a wonderful birthday and enjoys lots of happy moments with her new doll.
Best regards,
ChimiDoll
Hat is huge would fit my 3 year old daughter, eyelashes don't look natural and just think it's definitely not worth the money it's cheap and chat
Store owner replied:
😥 I’m sorry, lovely. Could you please send me a photo so I can take a look?
We do have some larger hats, but those are usually for our bigger dolls. If we sent you the wrong size by mistake, I can send you the correct size.
I’m very sorry about this, and thank you very much for your feedback.
Best regards,
ChimiDoll
My daughter has wanted a reborn doll for ling but they are costly, I found this and she loves it! Excellent quality, very realistic! Feels just like holding a new born.
Store owner replied:
Hi Emma,
Thank you so much for your lovely review. We really appreciate your support and are so happy that your daughter is enjoying her new doll.
xxx
Best regards,
ChimiDoll
Store owner replied:
Hi Nicola,
Thank you so much for your lovely review. We really appreciate your support and are so happy that you’re pleased with your new doll.xx
Best regards,
ChimiDoll
Very pretty and looks very realistic. Although the body is made of cloth, it’s still very nice overall.
Store owner replied:
Hi Claire,
Thank you very much for your lovely review. We really appreciate your support and are so happy your granddaughter loves her doll.xxx
Best regards,
ChimiDoll
Apart from looking a little realistic, it doesn’t really do anything else.
Store owner replied:
Hi Karen,
Thank you for your feedback. We really appreciate you taking the time to share your thoughts with us.
Best regards,
ChimiDoll
Store owner replied:
Hi Amanda,
Thank you very much for your lovely review. We’re so happy your daughter loves her doll. xxx
Best regards,
ChimiDoll
It doesnt loom like the photo its a cheep version of this. No contact have left so many emails asking for a return code and nothing. But when i emailed to ask how long is postage they replied straight away. But 6 emails have been sent asking for return details and completely ignored. Very cheep looking doll.
Store owner replied:
😭 Hi lovely,
I’m very sorry about this, and I’m also sorry that you haven’t received a response to your previous emails.
I’ll check your order details and follow this up with our after-sales team so we can help you with your return as soon as possible.
Thank you very much for your patience and understanding.
Best regards,
ChimiDoll
I got this beautiful doll ruby for my mum for her birthday, ruby is absolutely beautiful well worth purchasing, my mum loves her , she is just like a real baby , her clothing is such beautiful quality too .
Would definitely recommend 🥰.
I bought my mum ruby for a birthday present, my mum absolutely loves her new baby doll , this doll is such amazing quality she’s so pretty just like a new baby 🩷her outfits are so beautiful and lovely quality, I would definitely recommend one of these dolls , I will be purchasing another in the future, thank you so much chimidolls xxxx
Store owner replied:
Hi Jackie,
Thank you so much for your lovely review. This will certainly be a very special and memorable gift 🎁
Thank you again.
Best regards,
ChimiDoll
My grand daughter will love it beautiful doll just like my granddaughter
Store owner replied:
HI,Sherrie
Thank you so much for your lovely review. We hope your granddaughter loves her new doll and enjoys many happy moments with her.
Kind regards,
ChimiDoll
Omg this is so gorgeous, its exactly like picture and more, worth every penny, its a gift for my granddaughter and i know she'll love it, would highly recommend buying 1
Store owner replied:
Hi Jacqueline,
Thank you so much for your lovely review! We’re really happy to hear that the doll was even better than you expected. We hope your granddaughter will love this special gift.
Thank you again for your recommendation.
Best regards,
ChimiDoll
This doll is very life like. Lovely to hold like a real baby. I’ve bought it for my grandchild she’s gonna love it and I’ll be ordering another for my other granddaughter. Beautiful outfit . Such a perfect doll. I love it for myself and I’m 64. Think old people with dementia would love this baby doll. I was a warden for the council and had a few elderly ladies that had dolls and they were comforted with them believing they were there babies. Something for them to look after. Does no harm if the elderly loves them.
Store owner replied:
Hi Andrea,
Thank you so much for your lovely review. I’m really happy to hear that you and your child love the doll.
Yes, these dolls can be helpful for elderly people and people with dementia too. They can bring comfort and companionship, so thank you for recognising that.
Thank you again for your kind review. It really means a lot to us.
Best regards,
Chimidoll
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