Understanding Our Customization Policy

Here, every customer can find their perfect doll. Our reborn dolls are not just products; they are extensions of your emotions, a blend of art and love.

Your Imagination, OurCreation

  • Personalized Customization: Choose your doll's skin tone, hair style, eye color, and even their smile. We are dedicated to creating a unique doll, a little angel just for you.
  • Customizable Outfits: Select the desired colors and styles for your doll's outfits, including small accessories. Every piece of clothing is designed to make your doll more unique and personalized.
  • High-Quality Craftsmanship: Our reborn dolls are made with top-quality materials, with every detail meticulously crafted by experienced artisans, ensuring a real and exquisite experience for every little customer.
  • Emotional Companionship: Each doll carries deep emotional value. Whether as a collectible or a cozy companion, our dolls bring endless warmth and joy.

Special Customization Notes

  • Face and Expression Customization: If you require special customization for the doll's face or expression, we need to create new molds for our artisans. This may lead to a longer customization time.
  • Additional Costs: Due to the high cost of creating new molds, special face and expression customizations will incur additional fees. The exact price will vary depending on your customization plan.
  • Detailed Confirmation: We will confirm all customization details with you before production to ensure the final product meets your expectations.

Customization Process

  1. Choose a Model: Browse our product gallery and select a doll model as the base for your customization.
  2. Personalize: Complete the customization form, including preferences for eye color, hair color and style, and outfit choices.
  3. Artistic Creation: Our artists start crafting the doll according to your specifications.
  4. Final Confirmation: After completion, we will send photos of the doll for your approval. Please note, as these are custom-made products based on individual requirements, they are not eligible for returns once confirmed.
  5. Happy Delivery: Once confirmed, we will securely package and swiftly deliver your doll.

Contact Us

  • Address:
    unit c, 9/f winning house, no.72-76 wing lok street, sheung wan, hong kong.
  • Tel: ‪+1 (312) 687‑0423
    (Monday through Friday from 09:00 am to 18:30 pm)
  • Email: kaijensen@chimidoll.com
    (Online 24 hours a day)
  • Whatsapp: ‪+1 (312) 6870423‬
    (Online 24 hours a day)