The Elf Series BJD - Cozy Bunny Wonderland Outfit
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Extra
Pairs well with
Doll Size: From head to toe 7.9 inches (20 cm)
Packaging Size: 163.3 inches - (4425.510.5 cm)
Doll Weight: 0.29 pounds (0.13 kilograms)
Shipping Weight: 0.62 pounds (0.28 kilograms)
Material: GentleTouch™ vinyl/ABS
Head/Neck Material: Vinyl
Torso Material: ABS
Eye Color: Blue (Always open, unable to close)
Hair Color: Yellow
Hand-set eyes, hand-painted details - Hand-painted eyelashes and eyebrows - Hand-rooted hair
Set includes: 1 set of clothing, one hat
Features: Adorable, joints (wrists, arms, shoulders, thighs, calves, feet) can rotate freely
Poses: Can be posed in various adorable positions!
Suitable for doll collectors and children aged 3 and above.
The Elf Series BJD - Cozy Bunny Wonderland Outfit
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
Shipping Time:
Orders typically ship within 1-2 business days.
Shipping Costs:
We offer free standard shipping on all orders over $80. For orders under that amount, shipping costs will be calculated at checkout.
Customer Support
Phone: +1 3126870423
Email: kaijensen@chimidoll.com
WhatsApp: +1 3126870423
FAQ’s
When will I receive my order?
International shipping typically takes 5-15 days, depending on your location. You can click here to review our shipping policy.
How long do I have to return the item?
We offer an extended 30-day return period starting from the day you receive your order, with free returns.
Safe & Secure Payment
Shop with confidence knowing that your payment is protected. We use industry-leading encryption technology to ensure all transactions are safe and secure. Your personal and financial information is always kept private and secure throughout your shopping experience.
Returns & refunds
Shipping & Delivery
Delivery Time = Processing Time + Shipping Time
Processing Time:
We will process and dispatch your order within 24 hours of receiving it. Please note that processing times can be affected by weekends and holidays. Once your order has been processed, you will receive a shipment confirmation email.
Note: If you have purchased multiple items, your order may be split into several packages. If you only receive one of the packages, please do not worry and be patient.
Free Shipping and Express Shipping
Please note that these time frames are approximate, and actual delivery times may vary due to shipping and customs clearance factors.
Standard Shipping:
USA: 6-10 days
UK: 6-10 days
Canada: 8-15 days
Australia: 5-10 days
Europe:6-10
Other countries: 7-15 days
Priority Shipping:
USA: 5-7 days
UK: 3-5 days
Canada: 8-10 days
Australia: 4-6 days
Europe:4-7
Other countries: 6-10 days
Taxes:
Where applicable, you are responsible for paying import taxes and duties. For more details, please contact your local customs office.
Cancellation or Address Changes:
Once you have completed your order, we will send you a confirmation email, and we will immediately prepare your order. If you need to change or cancel your order, please contact us as soon as possible at kaijensen@chimidoll.com, and we will do our best to assist you.
How to Track My Order?
Once your package has been dispatched, we will send you the tracking number via email. You can enter your tracking number here, or you can contact our customer service at kaijensen@chimidoll.com, and our customer service team will reply within 24 hours!
Returns & Refunds
Chimidoll creates high-quality reborn dolls, ensuring each doll is unique and adorable. We take full responsibility for the quality of every product and strive to ensure your satisfaction. If you are dissatisfied with any purchased product, please contact our support team immediately at kaijensen@chimidoll.com, and we will provide a solution based on your situation.
30-Day Money Back GuaranteeWe offer a 30-day money back guarantee for all orders. Customers can initiate the refund process by contacting our support team within 30 days of receiving the product. Chimidoll is committed to protecting every customer's rights and handles all returns and exchanges promptly and professionally.
For returns or exchanges beyond 30 days, please contact our customer service, and we will work with you to find a feasible solution based on your current situation.
How to Return?Please submit your return request to kaijensen@chimidoll.com and provide the reason for the return.
Our support team will follow up on your return request.
Place the item in its original packaging and return it to the address we provide.
After returning the package, please provide us with the tracking number.
How to Get a Refund or Exchange?Once we receive and process your return, we will initiate the refund or exchange.
Do not return items to the sender's address on the package, as it is not the return address and may affect the return process.
Send your return request via email to kaijensen@chimidoll.com stating the reason for return, and we will email you the return address.
Refund:All refunds will be issued using the original payment method used during checkout. The time frame to receive the refund will vary depending on the payment method used for the order. Please refer to the approximate processing times for different payment methods. Thank you for your patience.
PayPal account refunds: 2-5 business days
Credit card refunds: 3-7 business days
E-wallet refunds: 2-3 business days
Exchange:Exchanges will be processed within 48 hours of receiving and processing your return. Shipping times typically require 7-10 business days, depending on your delivery location. Exchanges will be sent to your original address or a new address you provide. We will provide a tracking number when available.
Special Note: Return ConditionsAny unauthorized returns or refund requests will not be accepted.
Do not use the sender's address on the package as the return address, as it is not the correct return address and may impact your return process.
To qualify for a return or refund, the item must be in its original condition and include all accessories, gifts, and packaging. We are not responsible for items lost, damaged during transportation, or not delivered to our return address.
Return Shipping Costs:We provide free return shipping as part of our commitment to excellent service.
Need Further Assistance?If you have any further questions, please feel free to contact us via email at kaijensen@chimidoll.com. We will respond within 24 hours.
FAQs
Please read our FAQs page to find out more.
How do I make payment?
You can place orders on our website using major credit cards, debit cards, or PayPal. Currently, we do not accept checks or money orders. ChimiDoll is not responsible for any bank fees incurred if charges accepted by Visa, Mastercard, Discover, or AMEX cause customers to exceed their available credit limit or available debit funds. All orders are subject to acceptance.
Clickherefor a complete payment tutorial.
Is shipping free?
We offer two delivery options for your convenience. Enjoy free shipping on orders over $80. For standard delivery, the cost is $12, and if you need it faster, choose our expedited shipping option for $24. Click here to view our complete shipping policy and delivery times.
How soon after I make payment will my order be shipped?
We require 1 day to process orders and typically ship within 48 hours. If we rest on weekends, your order will be shipped on Monday.
When will my order arrive?
The delivery time depends on your country or region. Different countries have varying delivery times. Clickhereto see different delivery times.
When will my order arrive?
The delivery time depends on your country or region. Different countries have varying delivery times. Clickhereto see different delivery times.
Is my order secure?
Yes, dear, you can rest assured that our website is secure. We use HTTPS (Hypertext Transfer Protocol Secure) instead of HTTP. Here's the difference between the two:
Data Encryption: HTTPS encrypts the data transmitted between your browser and our website using SSL/TLS protocols. This means your personal and payment information is securely protected and cannot be intercepted by third parties.
Data Integrity: With HTTPS, the data you send and receive remains unchanged and intact during transmission. This ensures that the information you provide reaches our server without alteration.
Authentication: HTTPS verifies the identity of our website through digital certificates. This ensures you are connected to the legitimate ChimiDoll® website and not a fraudulent one, protecting you from phishing attacks.
You can verify you are on a secure page by checking for a padlock icon in your browser's address bar and ensuring the URL starts with "https://". https://www.chimidoll.com/
How can I contact you?
The quickest way is through the green chat window on the bottom right corner of our website. You can also clickhereto contact us using your preferred method:
Email: kaijensen@chimidoll.com
US Phone: +1 (312) 687‑0423