Customer Experiences

Read the Stories from Our Valued Customers

Loved by Families

Excellent 4.5 Stars Trustpilot
Read more on Trustpilot

Customer Reviews

Overall rating: 4.9 / 5 from 2066 reviews.

The items that came with the doll were good

Baby Doll Headband & Socks Set

Store owner replied: Hi David, thank you so much for taking the time to leave a review. Kind regards, ChimiDoll

The doll is not as life like as the picture and not as soft I thought the head would be more weighted just like anew born

Pip 20" Lifelike Reborn Baby Doll

Store owner replied: Hi David, Oh, actually, we didn't originally design the doll to be that heavy, as we considered that many of our customers buy these dolls for children. If it's a cloth body doll, you can actually add some extra weight yourself. Thank you so much for taking the time to leave a review. Kind regards, ChimiDoll

I order hard body interactive doll… which are not as flexible as the soft body doll … I would probably recommend soft body doll as they look and feel more life like

Onesie

Store owner replied: Hi Debbie, Thank you so much for your feedback. Yes, we actually recommend cloth body dolls too, as they do feel more natural. On our website, we have a section called "Vinyl vs Cloth Body" next to the product options, where we explain the differences between these two materials. As everyone has different needs and preferences, we've tried our best to explain these differences clearly. Thank you again for your feedback. Kind regards, ChimiDoll

Nice dolls see what children think when Xmas comes

Finn 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Joanne, Thank you so much for taking the time to leave a review 🥰 I hope the children will love the dolls. Thank you again! Kind regards, ChimiDoll

I love love love her!

Evelyn 18" Lifelike Reborn Baby Doll

Store owner replied: Hi Harmony, Thank you so much for your feedback. I'm so happy to hear that you love the doll! Kind regards, ChimiDoll

y 8 year old Grand daughter absolutely loves this doll.

Finn 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Deb, Thank you so much for your feedback. I'm also really happy to hear that your granddaughter loves the doll. Thank you again! Kind regards, ChimiDoll

Beautiful doll added to my collection never too old for dolls

Ruby 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Christine, Thank you so much for your review! Hehe, I think these dolls are suitable for all ages too. I'm so happy you like the doll. Thank you again! Kind regards, ChimiDoll

Bought for my daughters birthday - fantastic quality, absolutely beautiful. She will be in LOVE 🤍

Ruby 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Amy, thank you so much for taking the time to leave your lovely feedback 🥰 I hope Ruby makes a wonderful birthday surprise for your daughter. Please also send her our birthday wishes. Happy birthday, and wishing her lots of happiness and healthy growth. Thank you again xx

Customer photo review of Hallie Lifelike Full Silicone Reborn Baby Doll

Super sūsse Puppe sie verzaubert eim mit ihrem Lächen

Hallie Lifelike Full Silicone Reborn Baby Doll

Store owner replied: Hallo Angie, oh, vielen lieben Dank für dein Feedback. Dieses Foto ist wirklich so süß 🥰 Ich finde, das Outfit, das du ihr angezogen hast, ist sogar noch viel süßer als das, das wir ursprünglich für sie ausgesucht hatten. Vielen lieben Dank nochmal xx

unfortunately the delivery was later then advised and i paid extra for delivery. it a nice doll but wouldnt say it looks like a reborn doll. the accesories were lovely though

Rosie 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Carley, thank you so much for your feedback. I’m very sorry that the delivery took longer than expected. We can refund the extra delivery charge you paid. I completely understand how disappointing it can be when a parcel doesn’t arrive within the expected timeframe, and I also understand that everyone may have a slightly different idea of how a reborn doll should look. Thank you again for your feedback and understanding. Best wishes, ChimiDoll

Customer photo review of Ella 20" Lifelike Reborn Baby Doll

Such a beautiful doll, I’m so excited to give her to my daughter for her birthday she’s going to absolutely adore her

Ella 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Natalie, thank you so much for your lovely feedback and review 🥰 I’m sure your daughter is going to love her too. Please also send her our birthday wishes. Happy birthday, and wishing her lots of happiness, good health and a wonderful year ahead. Thank you again xx

Beautiful doll for my daughter she is going to love her so much Thankyou

Lily 22" Lifelike Toddler Doll

Store owner replied: Hi Charlotte, thank you so much for taking the time to leave a review. We’re also very happy that you like it. Thank you again. Best wishes, ChimiDoll

Hat too big

Ava 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Caroline, I’m so sorry about this. Could you please send me a photo so I can have a look? I’ll arrange to send you a replacement. Thank you for your understanding and patience. Best wishes, ChimiDoll

Very sweet doll, my daughter was very pleased. Arrived quickly and well packaged. I’m not totally convinced that it’s as nice as the images on the advert but still a well made doll with added accessories which is a plus.

Rosie 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Jemma, thank you so much for your understanding and for taking the time to leave us a review. Due to lighting, there can sometimes be some differences in how the doll looks in photos and videos. We really appreciate your feedback and are also very happy to hear that your daughter likes the doll. Thank you again xx Best wishes, ChimiDoll

Really lovely doll. It will be a Christmas present for my daughter and im 100% certain she will love it.

Ruby 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Bianca, thank you so much for your feedback 🥰 We hope the doll brings your daughter a lovely surprise at Christmas, and that she’ll have lots of happy times with her new little baby. Thank you again xx Best wishes, ChimiDoll

cute

🎁 Free Gift

Store owner replied: Hi Allison, Thankyou xx

received wrong doll was meant to be this boy doll but I received exactly the same other girl doll and delivery was too long

Toby 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Allison, I’m very sorry about the delay with the delivery. Toby and Skyler do have the same face mould. Did you receive two dolls wearing exactly the same outfit? If so, could you please send me a photo so I can have a look? I can arrange to send you the correct outfit. I’m really sorry about this, and thank you so much for your understanding and patience. Best wishes, ChimiDoll

I got two of the same female dolls instead of one boy and one girl that I ordered and the delivery was too long.

Skyler 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Allison, I’m very sorry about the delay with the delivery. Toby and Skyler do have the same face mould. Did you receive two dolls wearing exactly the same outfit? If so, could you please send me a photo so I can have a look? I can arrange to send you the correct outfit. I’m really sorry about this, and thank you so much for your understanding and patience. Best wishes, ChimiDoll

Customer photo review of Alex 18" Lifelike Reborn Baby Doll

I absolutely love the doll and how the doll looks and feels the fine details are absolutely beautiful and it comes with like a little rattles, nappy, dummy, little mitts and a little certificate for you to fill out yourself absolutely over the moon thank you.

Alex 18" Lifelike Reborn Baby Doll

Store owner replied: Hi Shelley, thank you so much for your lovely feedback. We’re so happy to hear that you love Alex and are pleased with all the little details and accessories. It really means a lot to us. Thank you again for choosing ChimiDoll xx Best wishes, ChimiDoll

She love it and she said it smells so good very happy little girl thank you

Milo 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Anne, thank you so much for your lovely feedback. We’re so happy to hear that she loves her doll. Haha, she sounds so sweet 🥰 We hope her new little baby brings her lots of happy moments. Thank you again xx Best wishes, ChimiDoll

Beautiful

Ruby 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Karen, thank you so much for your lovely feedback. We’re so happy to hear that you love Ruby 🥰 Thank you again for choosing ChimiDoll xx Best wishes, ChimiDoll

Absolutely beautiful ❤️

Ava 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Sheree, thank you so much for your lovely feedback ❤️ We’re so happy to hear that you love Ava. Thank you again for choosing ChimiDoll xx Best wishes, ChimiDoll

The doll is beautiful and soft.

Lila 22" Lifelike Toddler Doll

Store owner replied: Hi Ivana, thank you so much for your lovely feedback. We’re so happy that you love Lila 🥰 Thank you again for choosing ChimiDoll xx Best wishes, ChimiDoll

he is so beautiful! more then I hoped for! I can't stop looking at him. his weight is so perfect. so wiggly. 🥰

Jingle Lifelike Full Silicone Reborn Baby Doll

Store owner replied: Hi Michael, thank you so much for your lovely feedback. We’re so happy that Jingle has lived up to your expectations 🥰 Full silicone babies do need a little extra care, so we recommend using a small amount of silicone-safe matting powder from time to time. This can help keep the silicone surface feeling nice and protect the painted details. Thank you again xx Best wishes, ChimiDoll

Lovely doll

Lily 22" Lifelike Toddler Doll

Store owner replied: Hi Kathleen, thank you so much for your lovely review! 🥰 We’re so happy to hear that you love Lily. Thank you again for your support. Kind regards, ChimiDoll

The doll is very beautiful and well made my granddaughter loves her

Ava 20" Lifelike Reborn Baby Doll

Store owner replied: Hi, thank you so much for your lovely review! 🥰 We’re so happy to hear that you’re pleased with Ava and that your granddaughter loves her. Thank you again for your support ❤️ Kind regards, ChimiDoll

Just the most adorable little thing. Could be packaged a tad better. Package was squashed up one end. Nothing damaged.

Ruby 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Heather, Thank you so much for taking the time to leave us a review. We’re really happy to hear that you like Ruby. 🥰 Thank you as well for your feedback about the packaging. We’re actually already working on a new version of our box, as a few other customers have mentioned the same issue, and we expect to update the packaging soon. If you would still like a replacement box, I’d also be very happy to send one out to you. Thank you again for your understanding and support. Kind regards, ChimiDoll

Thank you for sending me this little pajama set and all the little essentials.

🎁 Free Gift

Thank you so much I really do love the baby Alex I am over the moon with the quality and everything that has been sent absolutely beautiful.

Alex 18" Lifelike Reborn Baby Doll

Store owner replied: Hi Shelley, thank you so much for your lovely feedback 🥰 We really appreciate your support and hope we’ll have the chance to serve you again in the future. Thank you xx Kind regards, ChimiDoll

Although my doll arrive with a defect i have to say the after sales team have been fantastic and another doll is on its way to us as we speak, fast response from my first contact with them to the new doll being sent

Skyler 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Sharon, thank you so much for your feedback, and thank you for giving us the opportunity to put things right. If you experience any further issues, please don’t hesitate to contact us. We really appreciate your understanding and patience. Kind regards, ChimiDoll

I’ve ordered a soft pink set, the glasses and headband. Unfortunately I’ve received an ugly looking green color of the headband and an orange colour of the sunglasses. The idea of the matching colours that little doll will look the same as her little mummy, but orange and green not look amazing together. You can send me a new set with pink matching colours and I can send you back orange and green set. Kim

Baby Doll Sunglasses & Bow Headband Set

Store owner replied: Hi Kimberly, I’m so sorry about this, dear. Would you mind sending me a photo so I can have a look? I can arrange a replacement for you. I’m really sorry again, and thank you so much for your understanding. Kind regards, ChimiDoll

Fantastic quality and realistic look if the baby. Very cute outfit Very pleased with my purchase K

Liam 18" Lifelike Reborn Baby Doll

Store owner replied: Hi Kimberly, Thank you so much for your feedback. You previously mentioned that you received the wrong headband and sunglasses. Would you mind sending me a photo so I can have a look? I’ll arrange a replacement for you. Thank you so much for your understanding and patience. Kind regards, ChimiDoll

Customer photo review of Ruby 20" Lifelike Reborn Baby Doll

Such a beautiful reborn doll , my daughter is going to love it as much as I do. Quick delivery I have ordered another one as I am so happy with it. A huge thank you very much

Ruby 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Charlotte, Thank you so much for taking the time to leave such a lovely review. We really appreciate your feedback, and we hope this little baby brings your daughter lots of happy moments. Thank you again for choosing us for another order. xx Kind regards, ChimiDoll

Absolutely gorgeous doll! 🥰 She looks exactly like the photos and my daughter absolutely loves her — she hasn’t let go of her since she arrived! ❤️ Communication was amazing, with quick replies and excellent tracking throughout. We’re so happy with our purchase! Highly recommend! 💕

Ava 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Stepanka , Thank you so much for your lovely feedback. 🥰 We’re so happy to hear that your daughter loves her new baby and hasn’t put her down since she arrived. ❤️ It really means a lot to us, and thank you again for your support and recommendation. ChimiDoll

It was good

Grace 18" Lifelike Reborn Baby Doll

Store owner replied: Hi Patricia, Thank you so much for your feedback. We’re really happy to hear that Grace made a lovely gift. 🥰 We really appreciate you taking the time to leave a review. ChimiDoll

PARFAIT

Nellie 20" Lifelike Reborn Baby Doll

Store owner replied: Bonjour Catherine, Merci beaucoup pour votre avis ! 🥰 Nous sommes ravis que vous soyez satisfaite de votre petite Nellie. Merci encore pour votre confiance et votre soutien. ChimiDoll

Ava is beautiful. I love how you can hold her in your arms like a baby. I’m giving it to my granddaughter next week for her birthday. She’s going to love her so much.

Ava 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Bernadette, Thank you so much for your lovely review. 🥰 We’re so happy to hear that you love Ava. We hope she brings your granddaughter a very happy and special birthday, and that Ava brings her lots of wonderful moments together. Thank you again. ChimiDoll

She very pretty

Milo 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Jody, Thank you so much for your lovely review. 🥰 We really appreciate your support and hope your grandchild enjoys lots of happy moments with Milo. ❤️ xx ChimiDoll

She's a lovely doll a nice size and life like features with a good choice of accessories to add to. Makes a great gift for my granddaughter.

Ava 20" Lifelike Reborn Baby Doll

Store owner replied: Hi Louise, Thank you so much for your lovely review. 🥰 We really appreciate your support and hope your granddaughter enjoys many happy moments with Ava. ❤️xx ChimiDoll

My granddaughter loves her, so happy, thankyou.

Hallie Lifelike Full Silicone Reborn Baby Doll

Store owner replied: Hi Jane, Thank you so much for your lovely feedback 🥰 We’re so happy to hear that your granddaughter loves her doll. Full silicone babies do need a little extra care, so if you ever need any tips on how to look after her, please feel free to contact me anytime. Thank you again! Best wishes, ChimiDoll