Store owner replied: Hi Karen, Thank you so much for your feedback. I’m really happy to hear that you like the doll 🥰 I hope your granddaughter will love it too. When her birthday comes, please also send her my best wishes: “Happy Birthday, and wishing you lots of happiness and healthy growth.” Thank you again xx. Best regards, ChimiDoll

Store owner replied: Hi Pauline, Thank you so much for your lovely feedback. I hope your granddaughter will be absolutely delighted when she sees the doll on Christmas Day. Thank you very much for choosing us. Best regards, ChimiDoll

Store owner replied: Hola Mayra, Nos alegra mucho saber que a tu peque le gustó Bobby. También nos alegra haber podido solucionar rápidamente el pequeño inconveniente con una de sus funciones. Muchas gracias por tu paciencia, por compartir tu experiencia y por recomendarnos. Esperamos que tu peque disfrute muchísimo de Bobby. ❤️ Un saludo, ChimiDoll

Store owner replied: Hola Mayra, Qué alegría saber que os ha gustado Lottie y que llegó a tiempo 😊 Muchas gracias por compartir tu experiencia y por recomendarnos. Esperamos que tu peque disfrute muchísimo jugando con ella. Un abrazo, ChimiDoll

Store owner replied: Hi Stockwell, I’m very sorry. It looks like we made a mistake while packing your order and didn’t check everything carefully enough. We’re glad to hear that you still like the doll. As for the wrong outfit, we can arrange to send you the correct one. Thank you very much for your patience and understanding. Best wishes, ChimiDoll

Store owner replied: Hi Linda, Thank you so much for your feedback. We’re really happy to hear that you love Ava, and we hope your grandchild loves her just as much. ❤️ xx Best wishes, ChimiDoll

Store owner replied: Hi Linda, Thank you so much for your feedback 🥰 We hope your grandchild gets a wonderful surprise on Christmas Day! Best wishes, ChimiDoll

Store owner replied: Hi，Heidi Thank you for your feedback. We’re sorry that the doll didn’t fully meet your expectations, and we really appreciate you taking the time to share your thoughts with us. Best wishes, ChimiDoll

Store owner replied: Hi Hayley, Thank you very much for your feedback. We hope Ava brings your child lots of happy moments. Thank you again. Best wishes, ChimiDoll

Store owner replied: Hi, Maureen Thank you so much for your lovely feedback. We’re really happy to hear that you’re pleased with your doll, and we’d be delighted to welcome you back for another one. ❤️ xx Best wishes, ChimiDoll

Store owner replied: Hi Karen, Thank you so much for your feedback. We’re so pleased you’re happy with Ruby, and we hope your grandchild loves her too. ❤️ xx Best wishes, ChimiDoll

Store owner replied: Hi Klarna, This is going to be such a wonderful Christmas surprise for your daughter! We’re so happy to hear that you love Hallie. 🥰 I can already imagine the look of surprise and happiness on her face when you give her the doll on Christmas morning. She is very lucky to have you. I never got gifts like this when I was little, haha. Thank you again for choosing ChimiDoll. Best wishes, ChimiDoll

Store owner replied: Hi Hashani, thank you so much for your lovely review! 🥰 We’re so happy Ruby has become part of your family. Hope you’ll continue to enjoy this adorable little one! ❤️ xx

Store owner replied: Hi Denyse, we’re so happy to hear this! 🥰 We hope your granddaughter absolutely loves Ella when she receives her at Christmas. Thank you for choosing ChimiDoll! ❤️ xx

Store owner replied: Hi Bunting, we’re so happy you love Ruby. I can already imagine your daughter’s face when she opens the box at Christmas — she’s going to be so excited. Thank you again! xx

Store owner replied: Hi Deborah, Thank you very much for your feedback. We’re so happy to hear that your granddaughter loves Rosie. We hope Rosie will bring her lots of happy moments. Thank you again. Best wishes, ChimiDoll

Store owner replied: Hi Elinor, I’m truly sorry. As I mentioned before, your parcel was held by Australian customs for an inspection, which caused a very long delay. We later arranged to send you a replacement, but unfortunately the recent typhoon disrupted those plans as well. I completely understand how important this was, especially as it was meant to be a birthday gift. If there is still enough time, we can send the replacement out again for you. Or, if you prefer, we can arrange a full refund. Either option is completely fine. I’m very sorry for all the trouble and inconvenience this has caused, and I really appreciate your patience and understanding. Best regards, ChimiDoll

Store owner replied: Bonjour Ophelie, Merci beaucoup pour votre retour. Nous espérons que ce bébé accompagnera votre enfant dans de très beaux moments de bonheur. Bien cordialement, ChimiDoll

Store owner replied: Hi Lesley, We’re so happy to hear that you like Emmie. We hope she brings your grandchild lots of happy moments. Thank you for choosing ChimiDoll! Best wishes, ChimiDoll

Store owner replied: Hi Fiona, Thank you very much for your feedback. We hope Ava brings your daughter lots of happiness on her birthday. Please wish her a very happy birthday from all of us at ChimiDoll, and we hope she grows up happy and healthy. Thank you again. Best wishes, ChimiDoll

Store owner replied: Hi Stephen, Thank you so much. 🥰 I can already imagine how happy your granddaughter will be when she sees another doll on Christmas Day. We also really appreciate you recommending us. When Christmas comes, please wish her a very Merry Christmas from all of us at ChimiDoll, and we hope she grows up happy and healthy. Thank you again. Best wishes, ChimiDoll

Store owner replied: Hi Julie, Thank you so much for your lovely review! ❤️ We hope your granddaughter absolutely loves Rosie and has lots of happy moments with her this Christmas. 🥰🎄 Thank you again for choosing ChimiDoll. Best regards, ChimiDoll

Store owner replied: Hi Alison, Thank you very much for your feedback, and we’re very sorry that the accessories were not checked properly before shipping. The hats we normally include are not this large. We do have some larger hats for our bigger dolls, so it looks like the wrong accessory may have been included by mistake. We would be happy to send you the correct replacement hats. We’re also very sorry to see that the doll’s head has been dented. This may have happened due to pressure inside the parcel during shipping. We can arrange to send you a replacement doll as well. Thank you very much for your feedback and understanding. Best regards, ChimiDoll

Store owner replied: Hi Ange, Thank you so much for another lovely review! ❤️ We’re so happy to hear that your granddaughter loves her dolls and that you’re pleased with their lifelike look, outfits, and quality. It means a lot to us to know that both dolls have been well received. We hope they bring your granddaughter lots of happy moments together. 🥰 Best regards, ChimiDoll

Store owner replied: Hi Ange, Thank you so much for your lovely review! We’re very happy to hear that your granddaughter loves the doll. Thank you very much for your feedback. We hope the doll brings her lots of happy moments. 🥰 Best regards, ChimiDoll

Store owner replied: Hi Sally, Thank you so much for your lovely review! ❤️ We’re so happy to hear that you love Finley’s beautiful smile. I also noticed that you changed his outfit, and it makes him look even more playful and adorable. xxx Thank you again! Best regards, ChimiDoll

Store owner replied: Hi Karen, Thank you so much for your lovely review! We’re so happy to hear that you love Milo. We hope Milo brings your granddaughter many more happy moments. Please also wish her a very happy birthday from me, and I hope she grows up happy and healthy. ❤️ xx Thank you again for choosing ChimiDoll. Best wishes, ChimiDoll

Store owner replied: Hi Jason, Thank you so much for your lovely review! We’re so happy to hear that your daughter loves her Molly and that you’re pleased with the quality, outfits, and realistic weight of the doll. ❤️ xxx It means a lot to us to know she has found such a special place in your home. Thank you again for your support and recommendation! Best regards, ChimiDoll

Store owner replied: Bonjour Catherine, Merci beaucoup pour votre avis ! Nous sommes ravis que votre Leo vous plaise. ❤️ Merci encore pour votre confiance et votre soutien. Cordialement, ChimiDoll

Store owner replied: Hi Kate, Thank you so much for your kind words about our service. We’re very sorry again that your parcel was taken. We know how frustrating and disappointing that must have been. We always want to make sure our customers receive their parcels safely, so when something goes wrong, we’ll do our best to make sure the issue is properly resolved. Thank you again for your understanding and support. We truly appreciate it and look forward to having the opportunity to serve you again in the future. ❤️ xxx Best regards, ChimiDoll

Store owner replied: Hi Lynn, We’re very sorry this happened. It looks like we sent the wrong version when your order was shipped, and we really appreciate your understanding. We’d be happy to refund you the price difference. Thank you very much. Best regards, ChimiDoll

Store owner replied: Hi Soraya, We’re very sorry to hear about your experience, especially that the parcel arrived open and that the doll did not meet your expectations. We also sincerely apologise that your return request has not yet been properly resolved. We have already passed this on to our after-sales team, and we will follow up with you directly and make sure the issue is handled as soon as possible. Thank you for bringing this to our attention. Kind regards, ChimiDoll

Store owner replied: Hi Theresa, Thank you so much for your lovely feedback. We’re so happy to hear that you love how lifelike the doll looks. 🥰 We hope your grandchild will love her new baby and enjoy many special moments together. Thank you again for recommending ChimiDoll. ❤️ Kind regards, ChimiDoll

Store owner replied: Hi Liza, Thank you so much for your feedback, and we’re very sorry that your doll isn’t working properly. Please don’t worry. We’ll follow up with you directly and make sure this issue is properly resolved for you. We also really appreciate your kindness and support in still recommending ChimiDoll. ❤️ Kind regards, ChimiDoll

Store owner replied: Hi Karen, Thank you so much for your lovely feedback. 🥰 We hope your twin daughters have a wonderful birthday and absolutely love their new doll. ❤️ Best wishes, ChimiDoll

Store owner replied: Hi Christine, Wow, you’ve already started preparing Christmas gifts for Violet in August! 🥰 It’s clear how much you care about her, and I’m sure she’ll be so happy when she receives her gift. We’d also like to wish you, your family, and Violet a very Merry Christmas in advance! ❤️ xxx Thank you so much for your feedback and support. Best regards, ChimiDoll

Store owner replied: Hi Jan, Oh, you love your granddaughter so much. She is truly very lucky. I can imagine the look on her face when she receives these two sweet gifts at Christmas. I’m sure they will make her Christmas even more special. xxx Thank you so much for your lovely feedback and support. Best regards, ChimiDoll

Store owner replied: Hi Lynn, Thank you so much for your lovely feedback and support! 🥰 We’re so happy to hear that you’re pleased with your doll. We hope she brings lots of happiness and makes a very special gift. ❤️ xxx Best regards, ChimiDoll

Store owner replied: Hi Lynn, Thank you so much for your lovely feedback and support! 🥰 We completely understand about keeping the Christmas surprise. ❤️ We hope the gifts bring lots of smiles and make Christmas extra special this year. xxx Best regards, ChimiDoll